Frequently asked questions

General

How long does shipping take?

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Once your order is placed, we take 1-2 business days to process it. After processing, shipping typically takes 7-9 business days, depending on your location. You'll receive a tracking number once your order has shipped, so you can monitor its progress. We ship with USPS

How can I track my order?

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Once your order has shipped, we’ll send the tracking number to your email. You can use this number to track your order's progress and estimated delivery date.

What is your return/exchange policy?

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If your package arrives damaged or not as described, we will issue a refund upon verification. Please contact us with photos and details, and we’ll guide you through the process.

How can I contact customer support?

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You can reach us directly through our Instagram linked below. We’re here to help with any questions or concerns you may have.

What payment methods do you accept?

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We accept all major payment methods, including debit and credit cards, Apple Pay, PayPal, and Stripe.

Do you offer discounts or promotions?

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We offer a $15 OFF discount on any item for those who refer a friend who makes a purchase. Just have your friend mention your name when they order, then contact us on Instagram to claim your discount.